Arrival
Address & Map
Check-in Instructions
- When you arrive to the complex you will see the barrier and the security there. After you pass it follow the Castle 1 - Reception.
- At the Reception tell the name of the reservation. There they will show you apartment number 2203.
- For more information and questions, please contact me - Nikolay // +359 889 278 00
- We have a two parkings near the Complex.
Getting Here
Arriving by Car
If you need direction please click the map above. Once on the map you will see the blue house icon. This is where you are staying. Simply click it and then click “get directions”. It will open Google Maps and the end point (the house) will be filled in. You simply need to type in your starting point.
Arriving by Public Transport
Arriving by Taxi
Chances are if you are comming from abroad that you will be arriving at the airport. You can request a private airport transfer or use a taxi. We recommend the following taxi services as they are reliable and reasonable priced.
Ivo Taxi
+359 899871257
Dinko Taxi
+359 887380832
Ivo Taxi
+359 899871257
Dinko Taxi
+359 887380832
House Manual
House Rules
Chances are if you are comming from abroad that you will be arriving at the airport. Luckily, there are plenty of taxi’s there. Sofia Airport works with “OK” taxi, authorized cars are lining up at the official Taxi area at each terminal. If you decide another brand from the airport they may overcharge you.
You can just give the address of the flat to the taxi driver and he will take you there. Prices will vary depending on the traffic and time of day but you can expect to pay around BGN15.Do not try to negotiate the fare with the taxi driver, just ask them to turn the meter on.
There is a detailed guide to Taxi’s in the Sofia Travel Section which you can read if interested. Keep in mind that most taxis won’t have a card payment option.
You can just give the address of the flat to the taxi driver and he will take you there. Prices will vary depending on the traffic and time of day but you can expect to pay around BGN15.Do not try to negotiate the fare with the taxi driver, just ask them to turn the meter on.
There is a detailed guide to Taxi’s in the Sofia Travel Section which you can read if interested. Keep in mind that most taxis won’t have a card payment option.
Rules
Smoking Policy
Smoking: We have a strict non-smoking policy! Violation of that policy results in a 100 EUR fine. You are free to smoke on the balcony, just not inside the apartment.
Illegal substances: What you do in your personal time is entirely up to you, but when staying at our place we have a strict no drug use policy. This is just the law and we appreciate your understanding.
Quiet Times and Parties
Quiet Times: By Bulgarian legislation between 2pm – 4pm and 10pm – 8am are considered quiet hours. Please, be so kind to respect the neighbors and not cause any excessive noise. If you make excessive noise during those hours we reserve our right to expulse you from the apartment without a refund.
Parties: Parties or hosting events is strictly forbidden. Please, respect our home as you would your own. Though we’re sure it won’t come to it, serious complaints of unruly behavior will unfortunately result in you being asked to leave.
We have had occasions in the past where the police was involved and there were serious consequences for the guests, so please take this rule very seriously.
Pets
We love animals but we chose to make this home pet-free due to many people being allergic. We think that animals should have enough space and be outside and not in an apartment.
Cleanliness
Cleanliness: We have put a lot of effort into creating a space that you can call your home! Please, respect that and act as you would in your house. We would kindly ask you to take out your garbage to the corresponding containers before checking out.
Toilets: The easiest way to disrupt an enjoyable stay is а plumbing problem. To prevent this, we kindly ask you to place things like sanitary napkins in the sanitary bin we’ve provided in the toilets.
Damages
We understand that accidents happen. Please, let us know when they do. Chances are that we will be able to fix anything that was broken at little cost. Keep in mind that we clean the apartment the same day after check-out and thoroughly check for damages. If we detect any damage, we are going to require a compensation for it.
Electricity
To keep our costs down and pass those savings on to you :) we kindly ask that you switch off lights and heating when it’s not in use or leaving the house. Mother Nature thanks you too!
Extra Guests
We understand that for a whole variety of reasons, you may want additional guests to stay in the place. In the event that you want additional guests to stay, please contact us to let us know. We’re as understanding as possible and will accommodate if possible.
Smoking: We have a strict non-smoking policy! Violation of that policy results in a 100 EUR fine. You are free to smoke on the balcony, just not inside the apartment.
Illegal substances: What you do in your personal time is entirely up to you, but when staying at our place we have a strict no drug use policy. This is just the law and we appreciate your understanding.
Quiet Times and Parties
Quiet Times: By Bulgarian legislation between 2pm – 4pm and 10pm – 8am are considered quiet hours. Please, be so kind to respect the neighbors and not cause any excessive noise. If you make excessive noise during those hours we reserve our right to expulse you from the apartment without a refund.
Parties: Parties or hosting events is strictly forbidden. Please, respect our home as you would your own. Though we’re sure it won’t come to it, serious complaints of unruly behavior will unfortunately result in you being asked to leave.
We have had occasions in the past where the police was involved and there were serious consequences for the guests, so please take this rule very seriously.
Pets
We love animals but we chose to make this home pet-free due to many people being allergic. We think that animals should have enough space and be outside and not in an apartment.
Cleanliness
Cleanliness: We have put a lot of effort into creating a space that you can call your home! Please, respect that and act as you would in your house. We would kindly ask you to take out your garbage to the corresponding containers before checking out.
Toilets: The easiest way to disrupt an enjoyable stay is а plumbing problem. To prevent this, we kindly ask you to place things like sanitary napkins in the sanitary bin we’ve provided in the toilets.
Damages
We understand that accidents happen. Please, let us know when they do. Chances are that we will be able to fix anything that was broken at little cost. Keep in mind that we clean the apartment the same day after check-out and thoroughly check for damages. If we detect any damage, we are going to require a compensation for it.
Electricity
To keep our costs down and pass those savings on to you :) we kindly ask that you switch off lights and heating when it’s not in use or leaving the house. Mother Nature thanks you too!
Extra Guests
We understand that for a whole variety of reasons, you may want additional guests to stay in the place. In the event that you want additional guests to stay, please contact us to let us know. We’re as understanding as possible and will accommodate if possible.
General Advice
Water
The water is drinkable. You can drink straight from the tap. However, we recommend taking 50% of your daily allowance through bottled water.
Money
Exchange money at banks or exchange bureaus. Make sure you read all the small print before exchanging. Always compare the given exchange rate with the current rates online to be sure. Exchange rate of EUR and BGN is fixed at 1.95 BGN for 1 EUR so if you see that the exchange bureau is selling you Bulgarian Leva for less, avoid it!
ATMs
Use ATMs attached to banks. Otherwise use your best judgement and don’t take money out from some shady street corners.
Pickpocketing
It is not often but it happens. Carry your belongings in an inside pocket if possible and be careful when browsing crowded places. Do not leave purses, phones, cameras or wallets on the table while dining at sidewalk restaurants and cafes.
Car
Do not leave any valuables inside a parked car. For more on parking take a look at the Transportation section.
Walking
Watch your step! The pavements in Sofia are paved with gold but are not always in the best condition.
The water is drinkable. You can drink straight from the tap. However, we recommend taking 50% of your daily allowance through bottled water.
Money
Exchange money at banks or exchange bureaus. Make sure you read all the small print before exchanging. Always compare the given exchange rate with the current rates online to be sure. Exchange rate of EUR and BGN is fixed at 1.95 BGN for 1 EUR so if you see that the exchange bureau is selling you Bulgarian Leva for less, avoid it!
ATMs
Use ATMs attached to banks. Otherwise use your best judgement and don’t take money out from some shady street corners.
Pickpocketing
It is not often but it happens. Carry your belongings in an inside pocket if possible and be careful when browsing crowded places. Do not leave purses, phones, cameras or wallets on the table while dining at sidewalk restaurants and cafes.
Car
Do not leave any valuables inside a parked car. For more on parking take a look at the Transportation section.
Walking
Watch your step! The pavements in Sofia are paved with gold but are not always in the best condition.
Emergencies
In an emergency
For emergency services (ambulance, police, fire) please immediately call 112 – this is the pan-EU emergency number. Do not delay if you feel an emergency situation has arisen.
Medical
There is a small medical kit in the apartment. If you have some minor ailment there are pharmacies scattered throughout the city and you can find the closest one in this guide.
For emergencies, please contact 112 directly and say that you require and ambulance.
Fire
We have provided a fire extinguisher. Whenever an emergency like the ones described above occurs, please inform us as well. However, your first step would be to call the professionals at 112.
For emergency services (ambulance, police, fire) please immediately call 112 – this is the pan-EU emergency number. Do not delay if you feel an emergency situation has arisen.
Medical
There is a small medical kit in the apartment. If you have some minor ailment there are pharmacies scattered throughout the city and you can find the closest one in this guide.
For emergencies, please contact 112 directly and say that you require and ambulance.
Fire
We have provided a fire extinguisher. Whenever an emergency like the ones described above occurs, please inform us as well. However, your first step would be to call the professionals at 112.
How to | Appliances
Heating and cooling
The apartment has konvektor stove for heating in the bedroom and common room. They are powerful enough to keep the apartment hot. To turn them on just press the button ON/OFF and choose the temperature.
TV Instructions
There is a TV in the common room.
There are one remote for turning on the TV and playing with its settings.
Coffee and Tea
There is an espresso coffee machine in the kitchen and grounded coffee in the cupboards in the kitchen.
To fuel yourself up:
1. Put the coffee in the coffee cup handle
2. Put your mug in the designated area
3. Make sure there is water in the machine
4. Turn the machine on by rotating the knob on the middle, and stop it at the required espresso length
Laundry Instructions
Feel free to ask us :)
Dishes
There is dish soap and a sponge next to the kitchen sink. Feel free to use them as needed.
Extra Services
Airport Transfer
There are plenty of ways to get to your apartment. Public transport is good and the taxis are cheap. However, should you require a transfer we can arrange it. This option is more expensive. It would cost you between BGN 50 and BGN 90. The price depends on the time of day and the number of people. We don’t do the actual transfer but we will be happy to facilitate it for you if that is your preferred means of transport.
Extra Cleaning
The apartment is clean and prepared for your comfort as soon as the previous guests depart. This being said if you are staying for a longer period or require an extra cleaning, we can arrange it.
To schedule an extra cleaning, please, contact us. The price is in EUR and is that of of a regular cleaning 30 .The additional cleaning includes a fresh set of linens and towels.
To schedule an extra cleaning, please, contact us. The price is in EUR and is that of of a regular cleaning 30 .The additional cleaning includes a fresh set of linens and towels.
Baby Crib
We can provide a baby crib for your sunshine. If you require this service, please let us know at least two days in advance. The cost is EUR20 and for safety purposes you will have to bring your own sheets for the baby crib.
We cannot provide a baby chair or other baby amenities.
We cannot provide a baby chair or other baby amenities.
Romantic Welcome
A vacation with someone special can be a dream come true!
We offer the extra service of supplying the apartment with wine and some fine chocolates for any romantics out there.
We deliver it prior to your arrival so that you can truly surprise your significant other.
Message us via the platform and we will make it happen! The price of this premium experience is only EUR 50.
We offer the extra service of supplying the apartment with wine and some fine chocolates for any romantics out there.
We deliver it prior to your arrival so that you can truly surprise your significant other.
Message us via the platform and we will make it happen! The price of this premium experience is only EUR 50.
Area Guide
Places
Food
Drinks
Departure
Check Out Process
Check-out time is strictly 12pm. Should you require a later check-out we will do our best but you need to let us know beforehand. If we have guests arriving that day it will be impossible to offer a late check-out due to the cleaners needing to prepare for those guests.
Check-out Process
You’ve hopefully had a relaxing stay! But, before you leave, we would appreciate it if you could do the following:
- Put the dishes in the sink
- Close the windows
- Shut down any heating or cooling equipment
- Please, leave the apartment in a decent condition.
- Take the trash out
- Lock the apartment
- The keys should be in the lockbox or as instructed
Thank you for your effort! You are an amazing human being and have made our lives much easier!
Travel safely back home and we hope to see you again soon!!
For a discount code on your next visit, check below ;)
So Long & Thanks For All The Fish!
We hope you had a lovely stay with us. If you did, then we'd really appreciate it if you could leave us an online review. We'll be forever grateful!
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